RELEVANCE OF CONSUMER PROTECTION ACT, 1986, IN CIVIL AVIATION INDUSTRY

India has the fastest growing number of air passengers in the world. The various problems viz., denial of boarding despite holding confirmed ticket, delay, re-scheduling, cancellation of flight without due intimation, refunds, misguidance by travel agents, failure of Airlines to provide lodging, medical facilities etc., to stranded travelers, deficiency in food service in flight, deficiency in handling the visa, passport […]